What Integrations Enable
- Read context - AI agents access tickets, issues, documentation, and customer data when investigating problems
- Take actions - Create issues, post comments, update statuses, and escalate findings to the right teams
- Cross-reference - Search related records across tools to identify patterns and known issues
Supported Integrations
| Integration | Category | What It Enables |
|---|---|---|
| Linear | Project Management | Issue tracking, triage, comments |
| Jira | Project Management | Issue tracking, sprint context |
| Azure DevOps | Project Management | Work items, boards, iterations |
| Confluence | Documentation | Docs, runbooks, architecture |
| Salesforce | CRM | Accounts, cases, contacts |
| HubSpot | CRM | Contacts, companies, tickets |
| Zendesk | Support | Tickets, customer history |
| ServiceNow | IT Service | Incidents, changes, CMDB |
Slack is also available as a connector but is set up separately via Organization Settings → Notifications (not the Integrations page). See Slack for full details on capabilities, shortcuts, and setup.
Setup
All integrations follow the same process:- Navigate to Settings → Integrations
- Find the integration and click Connect
- Authorize PlayerZero via OAuth
- Select which projects to enable