What Is the Inbox?
The Workflow Inbox is the operational hub for managing active threads across your workflow channels. It gives you a real-time view of all work in progress, organized by stage and status. Access it from Inbox in your project navigation.Layout
The inbox uses a two-panel layout:- Left panel — Stage list, filters, and thread list grouped by status
- Right panel — Full thread conversation and context for the selected thread
Filtering
Workflow
When a project has more than one workflow, the inbox is scoped to a single workflow at a time. Select the workflow you want to review; the stage list, counts, and all other filters apply within that workflow.View Filters
| Filter | Shows |
|---|---|
| Active | All non-archived threads |
| My Issues | Threads where you contributed or need to approve |
| Engineering | Threads in engineering-focused stages |
| Archived | Completed or archived threads (with sub-filters for Manually Archived vs. Automatically Archived) |
Time Range
Narrow results by time: All Time, Today, Last 7 days, Last 14 days, or Last 30 days.Stage Selection
Click any stage in the left panel to filter threads to that stage only. Click All Stages to see threads across every stage. Each stage shows a count of active threads. By default, stages with zero active threads are hidden from the list. Use the Include empty stages checkbox to show them. This preference is saved across sessions.Search
Use the search bar at the top of the thread list to find threads by name or ticket key across all stages. If a thread was created from a ticket (e.g., a Jira or Linear issue), you can search by the ticket identifier (e.g., “PROJ-456”) in addition to the thread’s title.Thread Categories
Within the selected stage(s), threads are grouped by status:- Needs Approval — The agent has completed work and is requesting to transition. Shows the current stage, target stage, the agent’s explanation, and a suggested approver. An Approve button is available inline.
- Needs Input — The agent is waiting for information or human guidance before continuing.
- In Progress — The agent is actively working. A live breadcrumb shows what it’s currently doing.
- Done — Stage work is complete. Shows when the thread finished.
Reviewing and Approving
Inline Review
Click any thread to open its full conversation in the right panel. You can:- Read the full conversation history and agent reasoning
- Approve transitions to the next stage
- Add notes or redirect the agent
- Fork the conversation
Inline Approval
For threads in the Needs Approval category, you can approve the transition directly from the thread row without opening the full conversation. The row shows the current stage, the proposed target stage, and the agent’s explanation for why it’s ready to move on.Bulk Actions
Click Bulk Actions to approve or archive multiple threads at once.- Bulk Approve — Select threads that need approval, review or change the target stage for each, and approve them all in one action
- Bulk Archive — Select archivable threads and archive them together
Sort Order
Toggle between newest first and oldest first to control how threads are ordered within each category.Keyboard Navigation
Navigate the thread list using the keyboard:- ↑ / ↓ — Move between threads
- Enter — Open the focused thread in the review panel